TSC offers complete services to design, implement, 

support and maintain your A/V system.  

Project Management

 

At TSC we provide our customers with complete project management as part of our turnkey installation services. From the moment that the proposal is approved, TSC will assign a member of our experienced project management team to your project. Our Project Managers will call you and discuss all aspects of the pending project, as well as schedule everything from the delivery of your equipment to sending a certified technician to install the system. TSC can also provide the necessary T1, DLS or ISDN circuits to get your system up and running.
Our Project Managers and factory-certified installation engineers are dedicated to providing the highest level of service to ensure your solution is professionally installed and maintained.
If your conference room already exists, TSC will make recommendations that will optimize the value of that space. 

Installation


TSC
’s talented staff of certified engineers are committed to providing the highest level of quality. This results in a system that is dependable and easy to operate. Our customers appreciate the speed and efficiency of our installations.  The goal throughout the installation process is to make sure our customers have a quality built system that will provide years of service.

Support


Support is the key to making your investment pay off. Trained support personnel with the latest training and skills will dramatically improve the reliability and productivity of your conferencing systems. Our studies have demonstrated an average improvement efficiency of 30% to 45% based on the level of engagement requested.

Options for support include on-site dedicated personnel or remote on-call support.
On-site technicians will quickly learn the intimate details of your usage and conferencing patterns and be able to offer personalized, in-room assistance. This option will dramatically improve usage and efficiency. Another option is off-site support. TSC set the standards for videoconferencing support around the globe.

Give TSC a try and see how improved meeting start times, increased equipment usage and prompt attention to issues will drive up productivity in your organization.

Maintenance Contracts


Let's face it, equipment is expensive and replacing valuable equipment can be very costly. Maintaining your current equipment by performing routine maintenance is to most cost effective way to insure your equipment continues to operate, and lasts for years. Whether you have a huge computer network, or a collection of A/V conference rooms, a Maintenance Contract will increase the longevity of your equipment and keep your network operational. Downtime equals lost productivity and possibly loss of revenue. TSC has over 15 years of experience maintaining equipment for our customers, and knows how to keep your systems operational.

Benefits of a Maintenance Contract:
  • Essential to ensure consistent non stop operation of equipment
  • TSC provides the maintenance required by the manufacturer, which is critical for the well being of the machinery and will not void the warranty.
  • A comprehensive preventive and predictable maintenance is the most effective way to protect your investment. This maintenance also prevents major catastrophic failure.
  • Year round 24 hr. emergency service
  • Remote monitoring to receive critical errors and equipment status 24x7. TSC will be aware of the issue and dispatch a technician with no interruption in functionality.
  • Huge cost savings by reducing labor used to notify, approve and pay a repair company for every service and maintenance issue.
    TSC is a leader in achieving the quickest mean-time-to-repair in our service industry. Let us show tell you how we can save you money and keep your equipment running longer.
For additional information regarding audio/visual integration, products and services or to speak to a representative, please contact TSC at 313-581-0960, or click here to have an TSC Representative contact you.
HOME | VIDEOCONFERENCING | SECURITY | NETWORK SOLUTIONS
CONTACT US | FEEDBACK
Copyright © 2000-2004 TSC - Technology Services Corporation, Michigan, U.S.A. All rights reserved.
This site is best viewed at 1024X768