TSC Videoconferencing Services

Scheduling
Technology Services Corporation offers on-site dedicated scheduling coordinators, and off-site scheduling services. TSC has over 8 years of experience managing conferencing rooms to maximize conference rooms and provide positive ROI on equipment assets. Utilizing our custom scheduling software, or utilizing software from Tandberg, Polycom or other providers, TSC can maximize the amount of time for your high-demand conference rooms. Our proven strategies and processes have been proven year after year and are best-in-class. Efficient use of conference calendars can save your organization money by eliminating the need to invest in more equipment and conference room space. Let TSC show you our process to maximize your investments!
Installations
At TSC we provide our customers with complete project management as part of our turnkey installation services. From the moment that the proposal is approved, TSC will assign a member of our experienced project management team to your project. Our Project Managers will call you and discuss all aspects of the pending project, as well as schedule everything from the delivery of your equipment to sending a certified technician to install the system. TSC can also provide the necessary T1, DLS or ISDN circuits to get your system up and running. A videoconferencing system installed on your IP data network can leverage existing infrastructure for greater efficiency, cost benefits, and productivity. Our Project Managers and factory-certified installation engineers are dedicated to providing the highest level of service to ensure your solution is professionally installed and maintained. If your conference room already exists, TSC will make recommendations that will optimize the value of that space. We will combine the knowledge we gain with our experience in videoconference room design to customize your conference room to meet your needs.
Room Design
. TSC's engineering staff has demonstrated experience in designing and implementing effective conferencing systems. Proper planning and TSC's detailed site survey process, combined with client interviews to seek the intended goals for the room are all incorporated into the finished product. The result is a room that performs the way YOU expect utilizing technology enhancements to improve the way you communicate. INSERT PIC OF AMX OR CRESTRON DEVICE HERE AMX and Crestron devices can be incorporated into your facility to provide touch-panel control of your room. These user-friendly touch-panels allow complete control of everything in your room - including drapery, lighting, HVAC and, of course, complete control of your A/V equipment.
Support
When was the last time you had 99% of your videoconference meetings start ON TIME? Support is the key to making your investment pay off. Experienced support personnel with the latest training and skills will dramatically improve the reliability and productivity of your conferencing systems. Our studies have demonstrated an average improvement efficiency of 30% to 45% based on the level of engagement requested. TSC's on-site support personnel will be your "go-to" people for any conferencing needs. Options for support include on-site dedicated personnel or remote on-call support. On-site technicians will quickly learn the intimate details of your usage and conferencing patterns and be able to offer personalized, in-room assistance. This option will dramatically improve usage and efficiency. Another option is off-site support. TSC set the standards for videoconferencing support around the globe. Our certified videoconferencing engineers provide the highest level of knowledge in the industry - these engineers will keep your network working....just as you should expect! Give TSC a try and see how improved meeting start times, increased equipment usage and prompt attention to issues will drive up productivity in your organization.
Maintenance Contracts
Let's face it, equipment is expensive and replacing valuable equipment can be very costly. Maintaining your current equipment by performing routine maintenance is to most cost effective way to insure your equipment continues to operate, and lasts for years. Whether you have a huge computer network, or a collection of A/V conference rooms, a Maintenance Contract will increase the longevity of your equipment and keep your network operational. Downtime equals lost productivity and possibly loss of revenue. TSC has over 15 years of experience maintaining equipment for our customers, and knows how to keep your systems operational.
Benefits of a Maintenance Contract:

Essential to ensure consistent non stop operation of equipment TSC provides the maintenance required by the manufacturer, which is critical for the well being of the machinery and will not void the warranty. A comprehensive preventive and predictable maintenance is the most effective way to protect your investment. This maintenance also prevents major catastrophic failure. Year round 24 hr. emergency service Remote monitoring to receive critical errors and equipment status 24x7. TSC will be aware of the issue and dispatch a technician with no interruption in functionality. Huge cost savings by reducing labor used to notify, approve and pay a repair company for every service and maintenance issue. TSC is a leader in achieving the quickest mean-time-to-repair in our service industry. Let us show tell you how we can save you money and keep your equipment running longer.

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